As you’re putting your medical practice together, you’ll have to decide which team members are going to be responsible for which tasks. You’ll need a medical team as well as an administrative team. Multiple receptionists, secretaries, and assistants will likely be necessary. The medical admin assistant should have specific job duties and roles.
Scheduling patients is one role of any good administrative assistant. You can also expect this staff member to answer the phone, take messages, and answer any simple and non-medical questions that patients may have, either when they call or when they visit the office. You should expect your administrative assistant to handle the filing, maintain confidentiality, and take care of routine office needs such as supplies. This is often seen as a growth position, and you can train the right person to prepare for higher roles like that of a bookkeeper or office manager.