If you are in IT and want to improve your IT skills, ITIL Foundation Certification is a great place to start. ITIL is short for Information Technology Infrastructure Library, which guides how an organization can best manage its IT services. The certification is designed for people who work within the IT department of organizations or provide consulting services to them. This article will give you an overview of what you need to do to be able-bodied for this certification exam so that you can ace it with no problem whatsoever!
What should I know about this?
First, this certification is a self-paced exam that anyone can do. The certificate requires you to have at least two years of IT experience within an organization and access to courseware from your training provider to prepare for the test and take it. In addition, there are no prerequisites or technical expertise required, so even those without any IT experience can attempt this certification!
To complete your ITIL Exam, ensure you know all these topics:
Service Strategy – This section includes understanding how services relate to business value and how they work with lifecycle stages. You will also need knowledge about service management strategy and what solutions should look like if implemented correctly.
Service Design – Exam takers should know the best practices for design processes and how they relate to different IT services. You will learn about service management tools related to proper design and what IT organizations must look like to implement them correctly.
IT Service Continuity Management – This section covers disaster recovery techniques, including Recovery Point Objectives (RPOs) and Recovery Time Objectives (RTOs). It also discusses concepts such as business continuity planning so you can be sure your IT organization is prepared before any disasters happen!
Financial Management for IT Services – The financial side is often an overlooked aspect of information technology. However, it’s still imperative that companies are aware of this area.
We hope this information has been helpful to you.